Excelente customer service, educational process. Feels more like talking to a friend from whom you are learning a lot and receiving valuable information. No more lower back or shoulders discomfort and I gained speed. Also after changing some components suggested by Craig I feel less tired after my long bike rides and my legs aren’t as tired for my runs after bike ride. As a matter of fact I completed an Ironman and had one of my best runs ever. Of course the bike portion went pretty well. I noticed the benefit of the fit right away and it translated…